Cold Calling
Cold calling craft in B2B outbound: tonality, openings, persistence, pitching, mistakes and daily routines on the phone.
17 episodes
DEB2B Cold Calling Year in Review: Why "No Budget" Was Everywhere in 2025
Episode 43 of Dialing Out. At the end of the year, Dominka looks back on 2025 with Marijana Botica, BDR at OB2B: no KPI talk, just real lessons from everyday BDR work. The toughest objection of the year was "no budget", often also as "Get back to us next year".
ENThe Worst Time of Year for Cold Calling in B2B Sales
Episode 42 of Dialing Out. Dominka talks with Anamarija Novak, BDS at OB2B, in an unplugged year-end episode about a single question: is the end of the year really the worst time for cold calling?
ENCold Calling Canada vs Europe: 12 Touchpoints, Human Sales & Real Estate Truths
Episode 41 of the Dialing Out series. Dominka Babić, COO of OB2B, talks to Josip Podrug, a real estate agent in Canada and formerly sales and marketing manager for retirement homes, about cold calling across the Atlantic: is it really the hard numbers game from Hollywood?
DEB2B Cold Calling: Does Quantity or Quality Win on the Phone?
Episode 39 of Dialing Out. Dominka talks with Marija Kovačić, BDM at OB2B with almost 10 years in cold calling, sales and after sales, about the central question of cold calling: does quantity or quality win on the phone?
DEStubborn Decision-Makers in Cold Calling: 4 Types & How to Win Them Over
In this episode of Dialing Out, Dominka Babić talks with Valentina Budačić, Account Executive at OB2B, about stubborn contacts in cold calling. Dominka has brought four typical profiles: the know-it-all, the ghoster, the chronic objector and the gatekeeper.
DELive Listening on Cold Calls: How to Lift Quality & Meetings
Episode 34 of the Dialing Out series. Dominka talks to Martin Mihalinec, Outbound Performance Manager (OPM) at OB2B and a BDR for 4 years before that, about live listening in cold calling: why he joins his colleagues' cold calls in the background instead of recording them.
DECold Calling Mistakes: 7 Things that Kill your Meeting — and What Actually Works
Episode 30 of the Dialing Out series. Dominka talks with Martin Mihalinec, OPM (Outbound Performance Manager) at OB2B, about the most common cold calling mistakes. Martin listens in on calls, spots mistakes and makes suggestions for improvement, and he turned 30 just in time for episode 30.
DECold calling without “talent”? How to crack objections with technique, rituals & prep
Episode 28 of Dialing Out. Dominka talks with Franjo Papec, BDR at OB2B, about objection handling without talent: nobody is born for sales, but technique, preparation and rituals can be learned, and hard work can beat talent.
DEObjection: “Cold Calling Didn’t Work for Us” — How to Turn it Around
Episode 25 of Dialing Out. Dominka talks with Franjo Papec, BDR at OB2B, about the objection that follows a bad experience: cold calling was tried before and didn't work. This time the two turn the tables: Franjo hosts, Dominka brings the objection.
DEPresales Discipline: How to Do Cold Calling Every Day—No Excuses
Episode 24 of the Dialing Out series. Dominka talks with Nina Debeljak, Business Development Strategist (BDS) at OB2B, about discipline in presales. Nina did cold calling for 2 years straight and now runs projects. For her, discipline is a routine you can learn; the hard part is keeping it.
ENAI vs Human in B2B Sales: 8 Real Use Cases (Cold Calls, GDPR, Lead Scoring)
Episode 23 of Dialing Out. Dominka plays a round of AI or human with Anamarija Novak, BDS at OB2B: eight everyday situations in B2B sales, from prospect research and cold emails to call scripts, recording calls and lead scoring.
DE“Too Niche” in B2B? How to Counter the Objection in Cold Calls & Telemarketing
Episode 22 of Dialing Out. Dominka talks with Franjo Papec, BDR at OB2B, about the objection "Our product is far too specialised." It gets on Dominka's nerves because, to her, it's "not an objection at all" but a huge advantage: actually a door opener.
ENKPI Reports in B2B Sales: The Metrics That Actually Move Cold-Calling Results
Episode 19 of Dialing Out, the second in a mini-series on sales tools. Dominka talks to Anamarija Novak, BDS at OB2B, about KPI reports in cold calling, which Anamarija works with every day, in every project.
DEBDR — the Star of Sales
Episode 14 of the Dialing Out series. Dominka talks for the second time with Martin Mihalinec, back then Quality Assurance Manager at OB2B (today OPM) and a BDR himself before that. The question of the episode: why is the BDR actually the star of sales, and what turns a good BDR into an outstanding one?
DETone of Voice in Sales — the Power of Voice on the Phone
Episode 13 of Dialing Out. Dominka talks with Nikolina Brala, BDR at OB2B and a singer for ten years, almost professionally. On the phone there's no picture, the voice is all you have — and Nikolina knows her voice from two worlds.
DEFrom No to Yes: Cold Calling Without Fear
Episode 7 of Dialing Out. Dominka talks with Franjo Papec, a BDR at OB2B for two and a half years. When he started, bad call-center experiences had made him "incredibly against cold calls". Today he compares cold calling to a hunt: prepared and active instead of passive.
ENB2B Lead Generation in German-Speaking Markets
Episode 1 of Dialing Out. Kim talks with Matija Ramušćak, CEO of OB2B, and Dominka Babić, at the time Head of Business Development (today COO), about B2B lead generation by phone in German-speaking markets: who it pays off for and why people in DACH still answer the phone.