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B2B Lead Generation in German-Speaking Markets

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In this episode

The opening episode of Dialing Out. Kim sits down with Matija (CEO) and Dominka (Head of Business Development) to unpack why phone-based outbound still cuts through in the DACH region — and who it actually fits. The conversation covers OB2B's origin story, the difference between the DACH and UK markets, the two KPIs that genuinely matter, and how AI fits into modern sales.

No platitudes — an honest take on when B2B telemarketing is the right tool, and when other channels will serve you better.

Read time: 6 minutes

We discuss

  • Telemarketing as a channel — not a strategy
  • When phone outbound fits: average deal value around €4,000 and up
  • How OB2B started in 2015 as a sales consultancy
  • DACH vs. UK: why the German-speaking market still answers the phone
  • The ideal client: no time, but clear awareness they need outbound
  • Long-term partnerships beat short test campaigns
  • The simple formula: quantity × quality
  • The two KPIs that matter: Telephone Decision-Maker Reach and Pass Rate
  • ICP setup and iteration in the first 2–3 weeks of a campaign
  • Personalization on the phone vs. in email and LinkedIn
  • AI as a tool: why SDRs aren't going anywhere

Show Notes

Why telemarketing still works in B2B

Telemarketing isn't right for every company. It pays off when average deal value crosses roughly €4,000 — that's when its strengths (directness, human contact, fast market feedback) actually compound.

  • Outbound phone work is one channel, not a business model.
  • Email and LinkedIn are indirect; the phone remains personal and real-time.
  • Complex products → phone delivers context that email cannot replicate.

How OB2B started

OB2B launched in 2015 as a sales consultancy. The pivot was simple: if we can train sales teams, why not run outbound for partners ourselves — B2B-only, because B2C in DACH is too regulated.

  • Deliberate B2B focus from day one due to DACH B2C regulation.
  • Today: teams of experienced BDRs and account managers running outreach for partner companies.

DACH vs. UK

The German-speaking market still rewards direct phone outreach. The UK is saturated because too many English-speaking providers compete for the same conversations — native-language calling in DACH is the real differentiator.

  • DACH: decision-makers pick up the phone and have conversations.
  • UK: dense outbound traffic, mailing performs comparatively better.
  • Native language on the call is a competitive edge in DACH.

Who's the ideal client?

Companies that know they need outbound but lack the time and team to do it consistently. Short "let's test two weeks" campaigns rarely fit — outbound needs patience.

  • Clear awareness of the outbound need, no internal resources.
  • Willingness to commit across multiple quarters.
  • Commitment to actually work the leads we generate — otherwise everything evaporates.

Quantity × Quality

The formula is mundane but ironclad. Without enough names in the funnel, no meetings. Without trained callers, no qualified meetings. Both have to line up.

  • Quantity: enough leads for statistical significance.
  • Quality: trained BDRs who listen and steer.
  • Boldness and reps matter — the first 100 calls build the confidence everything else compounds on.

The two KPIs that matter

Most teams measure too many things. Only two metrics really tell you whether a campaign is working — Telephone Decision-Maker Reach and Pass Rate.

  • TDM Reach: share of target companies where the decision-maker was actually reached by phone.
  • Pass Rate: share of those reached decision-makers showing real interest in the product.
  • Daily tracking of both beats any monthly summary report.

ICP setup and fast iteration

A detailed ICP profile lands before the first call. Two to three weeks in, real prospect feedback drives the next round of tuning — industry, headcount, region.

  • Setup starts with the partner — who already buys from them?
  • For market newcomers: begin from an informed hypothesis, iterate early.
  • Communication between agency and partner is the actual success factor.

Personalization, dosed right

Every phone call is personal by default — you adapt to the person on the other end. Email and LinkedIn benefit from targeted personalization, but only when it serves the message.

  • Phone: match the pace, tone, and energy of the prospect.
  • Email/LinkedIn: a "Hi Matija" trigger isn't real personalization.
  • Over-researched openers ("how's your dog?") tilt into creepy territory fast.

AI in sales — tool, not replacement

Anyone closing six-figure deals is still going to talk to a human. AI makes SDRs more productive on research, notes, and scripts — it doesn't replace the conversation.

  • High-ticket B2B buyers want a human across the table.
  • "Easy way out" outreach (email and LinkedIn only) doesn't generate SQLs.
  • AI belongs in the toolkit — not in the BDR's seat.

Key takeaways

  1. B2B lead generation via telemarketing pays off when average deal value is around €4,000 or higher.
  2. DACH rewards direct phone outreach; the UK is saturated.
  3. Outbound is a marathon. Test campaigns rarely deliver real results.
  4. The only two KPIs that matter: TDM Reach and Pass Rate.
  5. ICP is defined before kickoff and sharpened iteratively over the first weeks.
  6. Personalization belongs in email/LinkedIn — phone calls are personal by nature.
  7. AI makes SDRs more productive but doesn't replace human conversation.

Pull quotes

"Outbound is hard — that's exactly what makes it differentiating."
"The formula is simple: quantity times quality — plus patience."
"When €100,000 is on the table, the buyer wants to talk to a human."

Guest

Matija RamušćakCEO, OB2B

Dominka BabićCOO, OB2B

KimHost

FAQ

When is B2B telemarketing the right channel?

Especially when your average deal value sits around €4,000 or higher and your buyers expect direct, personal contact — typical for DACH B2B with complex products.

How does OB2B qualify leads?

A detailed ICP profile lands before the first calls. In the first two to three weeks, real prospect feedback drives iterative tuning — industry, company size, region.

Which KPIs really matter in B2B outbound?

Telephone Decision-Maker Reach (TDM) and Pass Rate. TDM measures how often the decision-maker is reached; Pass Rate, how many of them show genuine interest. Both qualitative, both observable daily.

Will AI replace cold calling?

No. For B2B deals in the upper four-figure range and above, buyers still expect a human conversation. AI makes SDRs more productive but doesn't replace the call.

Why DACH and not the UK?

DACH still rewards direct phone outreach. The UK is saturated by English-speaking outbound providers worldwide — mailing performs comparatively better there. Native-language calling in DACH is a clear differentiator.