Moms in Sales — Mothers in B2B Outbound
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In this episode
Episode 11 of Dialing Out. Dominka talks with Marija, at OB2B since 2016 — as BDR, project manager, and in inside sales — and by now a mother of three. Marija is about to return from her parental leave and shares the real parallels between motherhood and sales.
The conversation covers negotiation muscle trained daily with toddlers, the "short-pants tactic" (with clients as with kids), the balance between job and family, and the question why mothers are often simply better in sales. Plus Game Time: "My contact is a child."
Read time: 7 minutes
We discuss
- Marija's path at OB2B — from BDR to PM to inside sales
- Returning from parental leave — first, second, third time
- Negotiation with toddlers = negotiation with clients
- The "short-pants tactic": let them learn from experience
- Be bold — bold without losing respect
- How motherhood changes the sales person
- Middle-child clients — when their own will blocks every idea
- First vs. third child: rule-followers and self-explorers
- The "and how would you do that?" trick
- Manipulation with truth: two options, both yours
- Balance between job and family: outsource what you can
- Quality time with the kids — no phone on the couch
- Flexibility as prerequisite for mothers in outbound
- Game Time — My contact is a child
- Are mothers the better salespeople?
Show Notes
Marija's path at OB2B
With the company since 2016. BDR, project manager, inside sales — with three parental leaves in between. Three kids in roughly 7 years, multiple comebacks. Enough experience to talk about both worlds.
- Joined in 2016 as BDR — moved into PM and inside sales over the years.
- Three children in about 7 years — every leave with a return.
- Employer flexibility as prerequisite — otherwise it doesn't work.
Returning from parental leave
The first time it was emotionally heavy — letting go of the child. The second time, the realization: "I want to talk to adults who have nothing to do with kids." The third time: about to happen now.
- First time: letting go is the hurdle — emotional, not logistical.
- Second time: craving adult topics beyond smalltalk.
- Third time: before the jump — experience makes entry easier.
Negotiation as a mother-skill
With toddlers, you negotiate from early morning to late evening. Whoever survives that brings sales DNA along — the key lesson: listen to what the other side actually needs.
- Negotiating happens nonstop — not just at night, every moment.
- Yelling produces neither child nor client results.
- First listen, then address emotions — works on both sides.
The short-pants tactic
When the kid wants to go out in shorts in the snow: let them. They feel the cold and learn. Same logic with clients insisting on their own script — let them try, they usually come back.
- Shock experience instead of lecturing — works with kids and partly with clients.
- Real example: client insisted on his script, after 2–3 unsuccessful months tested our script — it worked.
- We're the pros — but some have to feel themselves that another way is better.
Be bold — but respectful
A little cheeky, a little bold, but respectful. Whoever sounds like everyone else gets forgotten. Whoever stands out without losing the thread stays in mind.
- Boldness brings distance from competition — no boilerplate message.
- Bold ≠ pushy — empathy and listening must come along.
- With experience comes courage — Marija today is bolder than Marija seven years ago.
How motherhood changes you
Patience, negotiation, deeper listening — three traits that parenting sharpens. Exactly the three that make a difference in sales.
- Patience as a trained muscle — it grows because it has to.
- Listening goes deeper — words aren't the whole message.
- Negotiation becomes strategic — yelling never worked.
Middle-child clients
Some clients can be steered creatively, some can't. The tough ones are those with their own will who reject every idea — until they realize it doesn't work themselves.
- Middle-child client = the one with their own head, blocks every suggestion.
- Patience + small steps — propose, pause, propose again.
- Don't bruise their ego — steer slowly in the right direction.
First vs. third child
The first child follows rules because you have time for rules. By the third, you let them self-explore — whale is a fish until they realize otherwise. Same applies to the clients we serve.
- First child: rule-follower, mom has time to explain every detail.
- Third child: learns through own experience — often becomes the stronger personality.
- Sales analogy: sometimes lead and observe instead of explaining every step.
"And how would you do that?"
Marija's favorite reply to the standard objection "sounds good, we'll do it ourselves." The question forces the client to expose their own approach — and usually they recognize live how inferior it is.
- Direct counter-question that makes the client's own method visible.
- Works because you demonstrate live what you would do for the client.
- Truth as a tool — no manipulation, just honest confrontation.
Manipulation with truth
"Blue or red — you have two options." Works when dressing small kids; also works when booking a meeting ("Tuesday or Thursday?"). Limited choice instead of open question.
- Two predefined options replace open "do you want?"
- Works because deciding is easier than initiating.
- Democracy, but steered — both options are okay for you.
Balance job ↔ family
Outsource what you can. Dishwasher, robot vacuum, simple kitchen — the saved time goes into quality time with the kids. Perfection is the enemy of balance.
- Use machines — dishwasher, robot vacuum, less ironing.
- Drop the demand to do everything like before — it doesn't fit.
- Kids get mini-tasks (take laundry out of the machine) — they help, you gain time.
Quality time with the kids
When Marija comes home, the phone goes away. TV runs only at agreed times. Two to three hours of focused presence — the key is being there, not duration.
- Phone away once the door closes — presence over half-attendance.
- TV with clear time windows — no background noise.
- 2–3 hours concentrated, together — enough for a stable relationship.
Flexibility as prerequisite
Without flexible work hours, motherhood + sales is hard. Kid sick? Home today, catch up tomorrow. OB2B's culture makes it possible — not every job can.
- Flexibility trumps fixed hours — sick days must be compensable.
- Clear employer expectations + trust — the combo makes it functional.
- In strict jobs (e.g. doctor) the same balance is harder.
Game Time — My contact is a child
Five typical kid statements, Marija answers with sales techniques. "I don't want that" — "What exactly?" "I don't feel like it" — "Why's that?" "I'll do it later" — "Sure, when can I call you?"
- Kid-defiance = standard objection — structurally identical.
- Counter-questions work with kids and clients alike.
- Whoever can negotiate with a stubborn child can negotiate with a difficult lead.
Are mothers better salespeople?
Marija's clear answer: mothers are home managers — they already have every skill sales needs. Negotiation, patience, playful approach, clear prioritization.
- Mother = family manager = well-trained salesperson.
- Negotiation + patience + playfulness = the sales triad.
- Skills that come not from sales training but from daily family life.
Key takeaways
- Negotiating with toddlers trains the same muscles as negotiating B2B clients — both require listening before speaking.
- The short-pants tactic works in sales too — let the client try their own way; they usually come back.
- Be bold but respectful — sounding like everyone gets forgotten.
- Motherhood sharpens patience, listening, and negotiation — the sales triad.
- "And how would you do that?" as an objection answer — the client demonstrates their own gap themselves.
- Two predefined options beat open questions — when dressing small kids and when booking meetings.
- Outsource what you can (machines, mini-tasks for kids) — invest the gained time in quality presence.
- Employer flexibility is the prerequisite for combining kids and B2B sales.
- Mothers are often the stronger actors in sales — they bring every skill from family management.
Pull quotes
"With toddlers you negotiate from morning to night — anyone who survives that brings sales DNA along."
"The short-pants tactic: let the kid feel the cold — and the client see their own script fail."
"Mothers are the managers at home — naturally they're also good salespeople."
Guest
Marija — BDR / Projektmanagerin bei OB2B (Mutter von 3 Kindern)
Dominka — Host
FAQ
How hard is the return from parental leave into sales?
The first time it's emotional — letting the child go. The second time it's easier, because you start to crave adult conversations. Key factors: trust in childcare and a flexible employer.
Which skills from motherhood help in B2B sales?
Negotiation (toddlers negotiate nonstop), patience (it's not optional), and deeper listening (words aren't everything). All three make the difference in sales.
What is the "short-pants tactic" in client care?
When the client insists on their visibly weaker script — let them try. After 2–3 months without results they're ready for your solution. Like the kid in shorts in the snow.
How do you handle the objection "we'll do it ourselves"?
With the counter-question "and how would you do that?" — forcing the client to expose their own approach, where they often recognize live how it falls short. Truth as a tool, not manipulation.
Are mothers really better salespeople?
Mothers manage the household — they negotiate constantly, listen, prioritize, steer emotions. Exactly the skills B2B sales demands. The answer in the conversation is clearly yes.