Objection Handling
Reframing and resolving B2B sales objections: no budget, no interest, no time, too specific — frameworks, wording and mindset.
9 episodes
DEB2B Cold Calling Year in Review: Why "No Budget" Was Everywhere in 2025
Episode 43 of Dialing Out. At the end of the year, Dominka looks back on 2025 with Marijana Botica, BDR at OB2B: no KPI talk, just real lessons from everyday BDR work. The toughest objection of the year was "no budget", often also as "Get back to us next year".
DEB2B Sales Objections: Enemy or Your Friend?
Episode 40 of the Dialing Out series. Dominka talks to Franjo Papec, BDR at OB2B and, in Dominka's words, "the company's crowned objection master", about whether objections in B2B sales are an enemy or a friend.
DEStubborn Decision-Makers in Cold Calling: 4 Types & How to Win Them Over
In this episode of Dialing Out, Dominka Babić talks with Valentina Budačić, Account Executive at OB2B, about stubborn contacts in cold calling. Dominka has brought four typical profiles: the know-it-all, the ghoster, the chronic objector and the gatekeeper.
DECold calling without “talent”? How to crack objections with technique, rituals & prep
Episode 28 of Dialing Out. Dominka talks with Franjo Papec, BDR at OB2B, about objection handling without talent: nobody is born for sales, but technique, preparation and rituals can be learned, and hard work can beat talent.
DEObjection: “Cold Calling Didn’t Work for Us” — How to Turn it Around
Episode 25 of Dialing Out. Dominka talks with Franjo Papec, BDR at OB2B, about the objection that follows a bad experience: cold calling was tried before and didn't work. This time the two turn the tables: Franjo hosts, Dominka brings the objection.
DE“Too Niche” in B2B? How to Counter the Objection in Cold Calls & Telemarketing
Episode 22 of Dialing Out. Dominka talks with Franjo Papec, BDR at OB2B, about the objection "Our product is far too specialised." It gets on Dominka's nerves because, to her, it's "not an objection at all" but a huge advantage: actually a door opener.
DEObjection Handling in B2B: “No Time”, “No Budget”, Q4 – how to respond on the phone
Episode 20 of Dialing Out. Dominka talks with Franjo Papec, BDR at OB2B and a guest every other week, about three classics of objection handling on the phone: "I don't have time right now", "We don't have a budget for that" and "Get back to me in Q4".
DEObjection Handling 2: "No Interest" and "No Need"
Episode 15 of Dialing Out and the second part of the mini-series on objection handling. Dominka talks with Franjo Papec, BDR at OB2B, about two very classic objections on the phone: "no need" and "no interest". At first glance they sound the same, but they aren't.
DEObjection Handling — Introduction
Episode 10 of Dialing Out. Dominka talks again with Franjo Papec (BDR at OB2B, ~3 years, ~12,000 calls per year) — this time about the heart of every cold-call routine: objection handling. What exactly is an objection? Where's the line between objection and pretext? And why are objections actually a great thing?